Rough days? Rough interactions? We can help!
Dealing with people who are distressed, angry or otherwise challenging can be one of the toughest part of someone’s day – whether with external customers, or colleagues and employees.
Join OWL and Angela Evans Training for this highly-interactive and engaging virtual training - Handling Challenging Situations/Clients!
This 60-minute, interactive webinar provides insights and strategies to manage yourself, and the difficult people and situations that you encounter. It will enable you to be proactive vs. reactive when challenged by people and circumstances.
It all starts with a short pre-work survey!
Complete Survey
Learning Objectives
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